We have a 30-day money-back guarantee policy, which means you have 30 days after receiving your item to request a return.However, please note that the shipping cost for the return of the goods is borne by the buyer.
Please contact us at firstname.lastname@example.org for a refund.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.